Registered users may obtain free technical support directly from the program author. Technical support is available by email or by phone.
Shareware users may obtain limited support regarding setup and installation issues of their trial copies.
Depending on how fast you need an answer, you may obtain support by mail, email, or phone. If requesting support by email, please identify yourself (email screen names do not identify you), and describe the problem you are having as well as the program and version you are using.
To obtain support by email send a message to:
Every attempt is made to provide same day email responses.
To obtain support by phone call:
Registered users are welcome to call in the evening or on weekends when the phone rates are lower. Please call at reasonable Eastern Standard Times. If no one is available to answer your call please call again. Due to the volume of calls, the author cannot normally return calls. The author will return emergency calls if specifically requested. If possible, you should call for support with your computer running the program.
To obtain support by mail write:
Russ & Ryan EdWare